Frequently Asked Questions
Have questions about our services, development process, pricing, technologies, or project timelines? Explore our FAQs to learn more about how Exactink delivers custom web development, mobile app development, AI integrations, workflow automation, UI/UX design, and digital transformation solutions. If you can't find the answer you're looking for, our team is always happy to help.
General Questions
Exactink is a full-service software development company specializing in custom web application development, mobile app development, UI/UX design, AI integrations, workflow automation, legacy application modernization, cloud solutions, and ongoing technical support.
Exactink has over 19 years of experience delivering high-quality software solutions to startups, SMEs, nonprofits, and enterprise clients across the globe.
We have experience working with healthcare, education, nonprofits, logistics, finance, real estate, manufacturing, e-commerce, travel, hospitality, and professional service organizations.
Yes. We work with clients from the United States, Canada, Australia, the United Kingdom, the Middle East, and many other countries.
Website Development
Yes. Every website we build is custom-designed to match your brand, business goals, and customer expectations.
We work with modern technologies including React, Next.js, Angular, Vue.js, Laravel, Node.js, PHP, WordPress, Shopify, Python, Drupal and headless CMS platforms.
Absolutely. We modernize outdated websites by improving their design, performance, security, SEO, and overall user experience.
Yes. We specialize in migrating legacy websites and applications to modern frameworks while preserving your existing business logic and data.
Yes. Every website we build is fully responsive and optimized for desktops, tablets, and smartphones.
Yes. We improve page speed, Core Web Vitals, image optimization, caching, database performance, and server configurations.
Mobile App Development
Yes. We build applications for both Android and iOS platforms.
We primarily use React Native for cross-platform applications and also develop native Android and iOS applications when required.
Absolutely. We help startups design, develop, launch, and scale their MVPs and production-ready applications.
Yes. We can enhance existing apps, fix bugs, improve performance, redesign interfaces, and add new features.
Yes. We assist with app testing, compliance, submission, and publishing on both platforms.
Custom Software Development
Yes. We design and develop custom software that aligns with your unique business processes and operational requirements.
Yes. We build custom CRM, ERP, workflow management, HR, inventory, and business management systems.
Yes. We integrate payment gateways, CRMs, ERPs, SMS providers, email services, mapping services, AI platforms, and many other third-party APIs.
Yes. We help startups and enterprises build scalable Software-as-a-Service (SaaS) platforms from concept to launch.
AI Development & Automation
Yes. We build AI-powered features including chatbots, intelligent search, document processing, recommendation systems, workflow automation, and AI assistants.
Yes. We create AI chatbots that can be trained on your business data, FAQs, products, and services to provide intelligent customer support.
Yes. We specialize in transforming AI-generated codebases from tools like ChatGPT, Cursor, Claude, Lovable, Bolt, Replit, and GitHub Copilot into secure, scalable, production-ready applications.
Absolutely. We help automate customer support, ticketing, lead qualification, document processing, approvals, reporting, and other repetitive workflows.
Legacy Application Modernization
Yes. We migrate outdated applications to modern frameworks while preserving your business logic and minimizing downtime.
We modernize applications built using older versions of PHP, Laravel, ASP.NET, AngularJS, jQuery, Java, and other legacy technologies.
Modernization improves security, performance, scalability, maintainability, and compatibility with modern integrations and cloud platforms.
UI/UX Design
Yes. We offer standalone UI/UX design services as well as complete design-and-development packages.
We primarily work with Figma, Adobe XD, and other modern collaborative design tools.
Yes. We analyze your existing application and redesign it to improve usability, accessibility, customer engagement, and conversion rates.
Workflow Automation
Workflow automation uses software and AI to automate repetitive business processes, reducing manual effort and improving operational efficiency.
We automate approvals, customer onboarding, ticket management, reporting, invoice processing, CRM workflows, HR processes, and much more.
Project Process
Our typical process includes:
- Discovery & Consultation
- Requirement Analysis
- UI/UX Design
- Development
- Quality Assurance & Testing
- Deployment
- Maintenance & Support
Yes. We provide milestone updates, weekly progress reports, demonstrations, and regular communication throughout the project.
We work with Microsoft Teams, Google Meet, Zoom, Slack, ClickUp, Jira, Trello, Basecamp, and email based on client preference.
Pricing & Engagement
Yes. Depending on the project scope, we offer fixed-price, milestone-based, hourly, and dedicated resource engagement models.
Yes. You can hire dedicated developers, designers, QA engineers, project managers, and AI specialists based on your project requirements.
Absolutely. We are happy to sign Non-Disclosure Agreements before discussing confidential project details.
We accept international bank transfers, PayPal, and other mutually agreed payment methods.
Maintenance & Support
Yes. We offer website maintenance, application support, security updates, monitoring, bug fixing, feature enhancements, and performance optimization.
Yes. Our team frequently takes over existing projects, audits the codebase, resolves issues, and continues development.
Search Engine & AI Optimization
Yes. We help businesses improve their search engine visibility through technical SEO, on-page SEO, performance optimization, and content strategy.
AEO helps businesses become the trusted answers recommended by AI platforms such as ChatGPT, Gemini, Claude, and Perplexity by optimizing content, website structure, and authority signals.
Yes. We provide AI Visibility Audits, AEO implementation, schema optimization, content enhancement, and ongoing AI search optimization services.
Getting Started
Simply contact us through our website, email, or schedule a consultation. We'll discuss your goals, understand your requirements, and provide a tailored proposal.
Yes. We offer an initial consultation to understand your business needs, discuss possible solutions, and recommend the best approach for your project.
Businesses choose Exactink because of our technical expertise, transparent communication, AI-driven innovation, modern development practices, flexible engagement models, and commitment to delivering scalable, high-quality digital solutions that create long-term value.